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#TOGETHERWESTAND building a better future for one and all.

In what is undoubtedly a concerning time, we wanted to let our valued customers know that we are here for you!

A salon is more than its services; beyond handcrafting beautiful hair, hairdressers are also friends and therapists. Hairdressers are there to help celebrate life's big events; building confidence at good times and bad. Within local communities, hairdressers nurture long-standing relationships with their clients – always there for them when it matters.

However 2020 has turned our Perfect Present, our Reality, upside down. The world will likely never be quite the same for many of us. We understand that our customers are facing unprecedented challenges within their salon and we hope with all our hearts that you are not overwhelmed by the uncertainties we face ahead.

We can only succeed by standing together – you as proud, creative hairdressers and we, as a team of top professionals, committed to your welfare, committed to helping you continue doing what you love – creating BEAUTIFUL HAIR!

As your trusted partner, we will do all we can to provide you with the very best in business support to get you through this crisis, as well as providing you with a source of information and inspiration via our website, apps and social channels.

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The outbreak and spread of COVID-19 has caused salons to close due to legal guidelines on social distancing (1.5-2 meters). As salons re-open for business higher levels of hygiene and additional standards for health & safety are needed to rebuild customer trust and loyalty. Procedures using items such as razors, scissors, combs, clippers and hairpins are already classified as infection risk procedures because these items can accidentally pierce the skin. Skin infections on the scalp and neck can be spread through hairdressing procedures.

This document aims to provide a set of recommendations to raise hair salon standards. They include implementation of best practice hygiene procedures for personnel hygiene, equipment cleaning, premises cleaning and workplace health and safety.

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Ten tips for a safe and sustainable post-lockdown salon experience.

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