With a state-of-the-art, human-like digital persona that can engage with you like a real-life educator, MAiA is trained via Ai to deliver support and expertise across the FIBRE CLINIX product assortment.
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YOUR CHAT
New to MAiA? View Guide
If you are having difficulties viewing MAiA, please check your Cookies are accepted and microphone is enabled in your browser settings. Alternatively, view in a different browser.
In order to chat with MAiA, please ensure your device sound is turned on and you allow your internet browser to access your microphone*. This is usually found within Device Settings > Privacy & Security > Microphone, selecting your internet browser from the list. MAiA does not require your camera to be enabled.
Tap Start Conversation beneath MAiA's screen to start your chat. Conversations are limited to 3 minutes. If you wish to finish the call before this time, tap the red End Call button.
By clicking Start Conversation beneath MAiA's screen below you confirm that you have read and understood our Privacy Statement and consent to the processing of your input (voice) by our Ai technology provider Anam.ai to enable your interaction with our Ai Expert and Virtual Assistant, MAiA.
- *No audio is stored; transcribed text is only used for providing the Service and for quality checks
- No personal data is required, and we strongly discourage sharing any personal or sensitive information during the conversation
- We do not store or process personal data and are not able to identify individual users
- All data is automatically deleted after 30 days and is not used to train Ai models
For full details, see our Privacy Statement.
MAiA uses artificial intelligence to provide product information and general in-salon support. AI-generated content may be inaccurate, incomplete, or not applicable to your specific situation and must not be relied upon as professional, technical, or definitive advice. This is particularly relevant for consultation-based topics, such as colour correction, where MAiA cannot visually assess the hair. Please verify the information before acting and consult the Technical Advisory for specific consultation requests.
If you encounter any problems accessing or chatting with MAiA, contact us for further assistance.