SUPPORT AND SERVICE FOR ALL YOUR PRODUCT NEEDS
SKP Direct Team
Shop SKP with confidence, directly from the manufacturer via a sales representative – in person, by phone on 1-800-463-3081 or using the contact form below.
Distributor Store Network
Get all your products directly from an approved distributor store.
FREQUENTLY ASKED QUESTIONS:
Our Direct Selling Organization will be our new channel of distribution in the provinces of Ontario and Quebec. We will continue to sell via our existing full-service distributor partners in Western Canada and the Maritimes and our existing network of approved distributor stores in Ontario and Quebec.
Our current distributors will continue to service these markets only via their distributor store network.
No, our direct selling organization will only service Ontario and Quebec salons.
Yes, we will honour all salon discounts that are in place. We require proof of discount; this can be done by providing us with an invoice or a copy of a written agreement.
We will have a full e-commerce website available in 2023 for all your product needs. Your sales representative will provide more information on when this resource will become available.
You will continue to receive regular service from a direct Sales Consultants or an inside Sales representative. Your direct representative will be chosen based on your sales volume and location.
Yes, you will continue to earn clubSKP points on all your Schwarzkopf Professional purchases.
Yes, please request a French-speaking representative when you contact our Customer Service department.
Yes! You can always find our educational offerings online, in our Passion pages, by following us on lnstagram or through your Brand Educator or Sales Consultant.
Starting November 1st, you will be visited by your Brand Educator and Sales Consultant. They will introduce themselves, ensure your account details are set up and establish a call cycle that best meets your salon needs.
During this time, you will continue to place your regular orders with your current distributor. This will simply serve as a transition period so you can become better acquainted with our team and be ready to start placing your orders with our direct selling organization as of January 1, 2023.
CRAFT YOUR EDUCATION
When you partner with us, we give you the tools and inspiration to become the hairdresser you want to be. From in-person to online education, influencers to Essential Looks® classes, we can help develop your personalized learning plan to complement your unique hairdressing journey.
Contact your Sales Representative for more information.
GROW YOUR BUSINESS
We are continually developing new innovations and improving existing formulas to ensure that you have the right products to grow your in-salon services.
Now with our dedicated sales team, your consultant will work with you directly to provide best in-class service geared towards your business needs.